Policy

Terms and Conditions

Privacy Policy:

we take your privacy very seriously. If you opt-in to receive information about related Digital Products from LMS Solution, we will occasionally email you about that. Other than that, we will only contact you in direct relation to the items you have purchased from us. We will never sell or rent your details. you can read our full privacy policy below,

This privacy notice tells you about the information we collect from you when you use our website www.itpes.net. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, why and how we use your data, and about the rights, you have over your data.

 

Who are we?

We are LMS Solution Our Head office address is No.26a, Puthuthambi Nagar First Street, Anakaputhur, Chennai, Tamilnadu India - 600070, Brach Office Address is 5/189, Pillaiyar Kovil Street, Velappanadaroor, Serndamangalam, Tamilnadu, India - 627857. You can contact us by post at the above address, by email at support@lmssolution.net, racelab2018@gmail.com , info@itpes.net or by telephone on +91- 7904458501, +91-9786992345.

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.

 

How we use your information?

• When you use our website

• When you submit an enquiry via our website

• When you purchase a product from our website

• When you sign up to receive our newsletter

• Your rights as a data subject

• Your right to complain

• Updates to this privacy policy

 

When you use our website:

When you use our website to browse our products and services and view the information, we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better.

 

When you submit an enquiry via our website:

When you submit an enquiry via our website, we ask you for your name, contact telephone number and email address.

We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered your it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.

 

Your enquiry is stored and processed as an email. It is also logged on a CRM system.

We do not use the information you provide to make any automated decisions that might affect you.

When you purchase a product from our website:

When you purchase products from us online, we ask you for your name, address, contact telephone number and email address.

We will use your information to verify your details for your purchase, process your order and to send you your products. We will also send you a receipt via email and we may use your telephone number to contact you regarding your purchase.

We require this information in order to process your payment, deliver your products or services and fulfil our contract with you.

Your information is stored on our website and on our cloud server, both of which are based within the India union. Your credit or debit card details are passed to a third-party payment processor. We do not retain your credit card or debit card information.

We do not use the information you provide to make any automated decisions that might affect you.

We keep your order information for an indefinite period, as the licenses we sell for our products do not expire.

 

When you sign up to receive our newsletter:

When you sign up to receive our newsletter, we ask for your name and your email address.

We will ask for your consent to use your name and email address to email you our newsletter which contains information about our products and other information which we feel might be of interest to you.

You can withdraw your consent at any time and we will stop sending you the newsletter.

We do not use the information you provide to make any automated decisions that might affect you.

Your rights as a data subject:

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.

If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.

If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.

You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.

Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.

To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the Who Are We section of this policy.

Your right to complain:

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint.

Updates to this privacy policy:

We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.

This is version 1.0. Last updated on 7th August 2021. We will update the version number and date of this document each time it is changed.

 

Delivery policy:

 

All transactions for purchase of intangible products, pdf downloads, resource material, and online content are made through payment gateways such as Razor pay, PayU or PayPal that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

 

Upon receipt of your order, you will either be prompted to begin your download immediately or you will receive an e-mail from us with instructions to complete your download. If you are prompted to begin your download immediately, your completion of the download will constitute delivery to you of the item(s) you purchased.

 

If you receive an e-mail from us with instructions to complete your download, the receipt by you of the e-mail will constitute delivery by us to you of the item(s) you purchased.

 

In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 5 days from the date of your order. If you do not contact us within 5 days from the date of your order, the item(s) you purchased will be considered received, downloaded, and delivered to you.

 

Refund & Cancellation policy:

 

Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on www.itpes.net are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy. There is no cancellation policy for the purchased digital products or online programs or online Workshop from  www.itpes.net.